Privacy Policy
Effective Date: August 9, 2024
Moxie Performance ("we," "us," or "our") operates the moxieperformance.com website. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from the Site.
Information we collect
Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
Device Information: We automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
how we use your information
To fulfill orders and process payments.
To communicate with you about your order or inquiries.
To improve our website and services.
To provide targeted advertisements and marketing communications.
sharing your information
We share your personal information with third parties to help us use your personal information as described above. For example, we use [Payment Processor] to process payments and [Shipping Provider] to fulfill orders.
your rights
If you are a resident of the European Union, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted.
data retention
We will maintain your order information for our records unless you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Terms and conditions (terms of service)
Effective Date: August 9, 2024
Welcome to Moxie Performance. By accessing or using the moxieperformance.com website, you agree to be bound by these Terms and Conditions ("Terms").
use of the site
You must be at least 18 years old to use this Site.
You agree to use the Site only for lawful purposes.
Purchases
By placing an order through the moxieperformance.com, you warrant that you are legally capable of entering into binding contracts.
All prices are subject to change without notice.
refunds and returns
Requests for refunds must be made within 7 days of receiving the item.
Any online program is not subject to a return or refund.
The product must be unused and in the same condition that you received it.
Intellectual property
All content on this Site, including text, graphics, and logos, is the property of Moxie Performance and is protected by copyright laws.
Limitation of liability
To the maximum extent permitted by law, Moxie Performance shall not be liable for any direct, indirect, or consequential damages arising out of or in connection with your use of moxieperformance.com
Changes
We reserve the right to update these Terms at any time.
Shipping Policy
Effective Date: August 9, 2024
Moxie Performance is committed to delivering your orders efficiently and reliably. Please review our shipping policy for details on shipping times, costs, and processes.
Shipping locations
We currently ship to [list of countries or regions]. If your location is not listed, please contact us at [Your Contact Email] to inquire about shipping options.
shipping rates and delivery times
Standard Shipping: Estimated delivery time is [number] business days. Shipping rates are calculated at checkout based on the weight and destination of your order.
Express Shipping: Estimated delivery time is [number] business days. Additional fees apply.
Free Shipping: We offer free standard shipping on orders over [amount] within [specific region/country].
Order processing
Orders are typically processed within [number] business days. Processing times may vary during peak seasons or due to high demand.
You will receive a confirmation email with tracking information once your order has been shipped.
International shipping
For international orders, delivery times may vary depending on customs processing times in your country. Moxie Performance is not responsible for any customs fees, duties, or taxes that may apply.
shipping delays
While we strive to meet all delivery estimates, there may be occasional delays beyond our control (e.g., due to weather, carrier issues, or customs delays). We will notify you if we anticipate any significant delays.
damaged or lost packages
If your package arrives damaged or is lost in transit, please contact us at info@moxieperformance.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
changes to shipping policy
We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page, with the updated effective date.
refund and return policy
Effective Date: August 9, 2024
We want you to be satisfied with your purchase. If you are not satisfied, you may request a refund or exchange subject to the following terms.
eligibility for refunds
Requests for refunds must be made within 7] days of receiving the item.
The product must be unused and in the same condition that you received it.
process for returns
To initiate a return, contact us at info@moxieperformance.com
Customers are responsible for return shipping costs unless the item is defective or incorrect.
refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 14 days to the original payment method.
Disclaimer
The information provided on moxieperformance.com is for educational purposes only and is not a substitute for professional advice. Always consult a qualified professional before starting any fitness program.
Moxie Performance disclaims any liability for loss or injury arising from the use of this website.
Copyright and Intellectual Property Policy
All content on moxieperformance.com, including but not limited to text, graphics, logos, and images, is the property of Moxie Performance and is protected by international copyright laws.
Unauthorized use, reproduction, or distribution of this content is prohibited. For permission requests, contact us at [Your Contact Email].
cookie policy
Effective Date: August 9, 2024
Moxie Performance uses cookies to enhance your experience on moxieperformance.com.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand your preferences and improve your browsing experience.
how we use cookies
To remember your preferences and login details.
To analyze site traffic and usage patterns.
managing cookies
You can control and manage cookies through your browser settings. Note that disabling cookies may affect your experience on our site.
E-commerce Compliance
Moxie Performance complies with all applicable e-commerce regulations. We provide transparent pricing, including taxes and shipping costs. If you have questions about our compliance, contact us at info@moxieperformance.com
accessibility statement
Moxie Performance is committed to ensuring accessibility for all users, including those with disabilities. If you encounter any accessibility issues, please contact us at info@moxieperformance.com
vendor and partner agreements
All vendor and partner relationships with Moxie Performance are governed by written agreements outlining the terms and responsibilities of each party. For more information, contact info@moxieperformance.com
User-generated Content Policy
Users of moxieperformance.com may contribute content such as comments or reviews. By submitting content, you grant Moxie Performance a non-exclusive license to use, reproduce, and distribute your content.
Moxie Performance reserves the right to remove any content that violates these guidelines or applicable laws.